SHIPPING POLICY
Last updated: August 12, 2026
WHERE WE SHIP
We currently ship within the United States only, including Alaska,
Hawaii, and US territories. We do not currently ship internationally.
We can't ship to APO/FPO addresses at this time.
PRODUCTION TIME
Every item is made to order. Production takes 2 to 5 business days before
your order ships. This is in addition to transit time.
TRANSIT TIME AND RATES
Standard 3-5 business days $8.00
Standard 3-5 business days Free on orders of $70 or more
Express 1-3 business days $15.00
Express upgrades transit time only. It does not shorten the 2 to 5
business day production window. An express order typically arrives in
3 to 8 business days in total.
Business days are Monday through Friday, excluding US federal holidays.
Orders placed on a weekend or holiday begin production the next
business day.
TOTAL DELIVERY ESTIMATE
Most orders arrive within 5 to 10 business days of being placed. We will
ship every order within 30 days of purchase. If we cannot, we will notify
you and offer the option to cancel for a full refund.
TRACKING
You will receive a shipping confirmation email with a tracking number
once your order leaves the production facility. Tracking can take up to
24 hours to show movement.
ADDRESS ACCURACY
Please make sure your shipping address is correct at checkout. We are not
responsible for packages sent to an address entered incorrectly. If a
package is returned to us as undeliverable, we can reship it once you
cover the cost of the second shipment.
MULTIPLE ITEMS
Orders containing several items may ship in separate packages and arrive
on different days. You will receive tracking for each.
LOST OR DELAYED PACKAGES
Once a package is handed to the carrier it is in their custody. We will
help you trace anything that goes missing. See our Return and Refund
Policy for how lost packages are resolved.
TAXES
Sales tax is calculated at checkout where applicable.
QUESTIONS
support@chronicaly.online
